Shipping & Delivery Policy

BetaDrop is a digital service delivered entirely over the internet. We do not sell, ship, or deliver any physical goods.

There are no shipping charges, no couriers, no tracking numbers, and no delivery addresses. Nothing in this policy should be read as promising a physical dispatch of any kind.

This page exists because payment providers require every merchant to publish a delivery policy. For BetaDrop, "delivery" means activating a paid plan on your account.

Immediately on payment

When a payment succeeds, your paid plan is activated on your BetaDrop account straight away. In normal operation this is instant — typically within a few seconds of the payment being confirmed by our gateway.

What you receive

A paid plan is not a downloadable product. It unlocks capabilities on the account you paid from, such as increased storage, longer build-link retention, and the other features listed for that plan on our Pricing page at betadrop.app/pricing/.

Confirmation

• Your plan and its renewal date are shown in Settings → Billing as soon as the payment clears.

• A payment receipt is issued by our payment gateway, Razorpay, to the email address used at checkout.

If it takes longer

Occasionally a bank or gateway holds a payment for verification before confirming it to us. In that case activation follows once the payment is confirmed, which is usually within a few minutes and, in rare cases, up to 24 hours.

BetaDrop is available worldwide to anyone with an internet connection, subject to our Terms & Conditions and to any sanctions or trade restrictions that apply to us.

Because delivery is digital, there are no regional delivery times, no customs, and no import duties. Prices may be shown in different currencies depending on your region, as indicated on our Pricing page.

If your payment succeeded but your account still shows the free tier, please try the following before contacting us:

• Sign out and sign back in, so your account state is refreshed.

• Confirm you paid from the same account you are signed in to. A payment made while signed into a different email will activate that other account.

• Check Settings → Billing, which is the authoritative view of your current plan.

If the plan still has not appeared, email us at [email protected] from the address registered to your BetaDrop account, including the payment date, the amount, and the payment reference from your Razorpay receipt.

We aim to respond within 72 business hours and will either activate the plan or, where we cannot deliver it, refund the payment in full. A payment taken for access that was never delivered is always returned — see our Cancellation & Refund Policy at betadrop.app/refund-policy/.

For any question about plan activation or delivery, contact us at [email protected] or call +1 707-707-6330 (Monday to Friday, 10:00 – 18:00 IST).

Operator

Immersive Mobile Designs Private Limited

203, Shree Kashi Parekh Complex, Near Swastik Cross Roads, Navarangpura, Ahmedabad - 380009, Gujarat, India

Phone: +1 707-707-6330

Email: [email protected]